Frequent Asked Questions
Yes, we offer worldwide shipping and enjoy seeing Baola in new, exciting places.
Shipping costs will be calculated and displayed during the checkout process.
Shipments going outside of Switzerland or Europe may be subject to import duties or taxes. Our international shipping cost doesn’t cover any fees applied by customs at the destination country.
The order recipient will be responsible for any additional fees incurred.
Unfortunately, Baola isn’t involved in these processes. To find out more about duties, taxes, and customs regulations in your region, please contact your local customs office.
We’re working hard to deliver your Baola as soon as possible. Take a look at our product pages for updated shipping times.
We accept PayPal and credit cards (Visa, Mastercard).
Take a look at our size guide to find the perfect fit.
Alternatively, you can quickly use your height to see if S, M, or L is better for you. Our recommendations are below.
• Under 165 cm: 55 cm (S)
• Between 165-185 cm: 65 cm (M)
• Over 185 cm: 75 cm (L)
Absolutely. Please contact us directly at hello@baola.co and we’ll help you with your order.
Yes, the cover is removable and machine washable up to 30°C.
Please look over the Returns & Refunds page for more information about our policies.